REFUND AND RETURNS POLICY
At Maxfit, we want to ensure that you are completely satisfied with your purchase. That’s why we offer a 14-day exchange policy on all clothing items. If for any reason you are not happy with your purchase, you can exchange it for a different size, colour or style within 14 days of the original purchase date.
To be eligible for an exchange, the item must be in its original condition with all tags attached. Please note that we do not offer refunds, only exchanges.
To initiate an exchange, please follow these steps:
Contact our customer service team at 03403047106 within 14 days of your purchase date to request an exchange.
Provide your order number and the reason for the exchange.
Our customer service team will provide you with instructions on how to return the item. You will be responsible for the shipping costs associated with the return.
Once we receive the returned item, we will process the exchange and send out the replacement item.
Please note that exchanges are subject to availability. If the item you want to exchange for is out of stock, we will work with you to find a suitable replacement.
Thank you for choosing Maxfit for your undergarments needs. If you have any questions or concerns about our exchange policy, please don’t hesitate to contact us.